
Richard Guevarra
The app and the actual webpage is not showing the same thing. In the app, after requesting activation of the features for my toyota connect, until now the toyota app says that I am under activation, but the website already says that I am activated and already shows my position. So until now, I cant use the app to benefit on the features of the toyota connect..
2 people found this review helpful
Toyota Motor Philippines Corporation
July 28, 2026
Dear Richard, we regret the inconvenience caused by the activation. The app may still be syncing the latest information. Please update your app and try again. If the issue persists, kindly email customerassistance@toyota.com.ph with screenshots of your account details for further assistance. Thank you for choosing Toyota!

Johann Dino
There are times when the GPS location tracking just plain doesn't work. It says the car's right outside my house, bu in reality it's about a county away, or maybe 5-10 kms out.
Toyota Motor Philippines Corporation
September 14, 2026
Dear Johann, we recognize the concern with inaccurate vehicle location tracking. Kindly email customerassistance@toyota.com.ph with your account and vehicle details, along with a screenshot, so we can investigate the GPS location issue. We hope to continue making your life happier in a tap. Thank you for choosing Toyota!

Gin Alima
The app is not useful at all. I’ve tried multiple times to create an account, but it always says “system error” and asks me to wait 60 seconds for the OTP. I’ve been trying since yesterday, and it has already been 2 days, but the app still keeps crashing and I still cannot create an account. Please fix this issue. I already contacted customer service to resolve the problem, but there has been no update and no live agent available to help me.
2 people found this review helpful
Toyota Motor Philippines Corporation
July 28, 2026
Dear User, we sincerely apologize for the difficulties you've experienced upon registration and for lack of updates on your end. Our team is continuously working to improve the app's stability. Kindly email customerassistance@toyota.com.ph with the screenshots of the error so we can investigate and assist you further. Thank you for choosing Toyota!