Cycleops Mobile

CycleOps

About this app

Cycleops Mobile — A mobile AI Assistant and self-service platform designed for enterprise IT teams and employees.

🚀 WHO IS IT FOR?

• IT teams: Those who want to manage MFA approvals, request management, and ticketing systems in the field.
• Employees: Those who want to quickly access IT support, submit requests, and reset passwords.
• IT managers: Those who want to monitor corporate operations from their mobile devices.

📋 FEATURES

✅ MFA Approval
One-touch push notification approval for RDP, Connect Hub, and Step-up authentication. Approve or reject the notification without leaving your phone.

✅ Request Management
Create requests for corporate processes (access requests, equipment requests, permission approvals). See pending requests, and approve or reject them instantly.

✅ Support Requests
Open a ticket to reach IT support. Track its status, add additional information, and send comments.

✅ Live Expert Support
When the AI ​​Assistant can't give you the answer you expect, connect to your organization's IT expert with a single touch. A GDPR-approved chat summary is automatically sent to the operator; you don't need to repeat what you said from the beginning.

✅ AI Assistant (Self-Service)
Artificial intelligence working on your organization's knowledge base. When you ask a question, it provides synthesized short answers + relevant source articles + suggested next steps. All data remains in the corporate environment.

✅ Profile Management
Name information (name, email, phone, title), profile picture, notification settings.

🔒 SECURITY

• Active Directory (AD) integration — corporate username + password + SMS OTP
• iOS Face ID / Touch ID + Android biometric unlock
• HTTPS + TLS 1.3 in all communication
• GDPR compliant data processing
• Single-tenant isolation — corporate data is never merged

🏢 CORPORATE USE

This application is only for IT professionals of organizations with a CycleOps platform license. It does not run standalone — it connects to your organization's CycleOps backend installation.

Demo: https://cycleops.ai/contact
Support: [e-mail]
Privacy: https://cycleops.ai/privacy
Account Deletion: https://cycleops.ai/account-deletion

What’s new

Cycleops Mobil ile kurumsal BT hizmetlerine cebinizden erişin:

• Destek çağrısı açın, durumunu takip edin
• Talep oluşturun; onayınızı bekleyenleri anında onaylayın
• AI Asistan'a sorun, gerekirse uzmanla canlı görüşün
• Bilgi bankasında çözüm arayın
• Cihazlarınızı görüntüleyin, QR ile hızlı işlem yapın
• Parolanızı değiştirin, hesabınızın kilidini açın
• Yönetim onaylarını bildirimle anında yanıtlayın

Face ID / parmak izi ile güvenli giriş.