OnTaxi: order a taxi online

OnTaxi

About this app

OnTaxi - an application for calling a car in Ukraine and the world!

Features of the application:
1. The ability to order a taxi in:
– Ukraine, more than 60 cities (https://ontaxi.com.ua/). You can order through the application and by calling the short number 2000.
– Czech Republic, Prague (https://ontaxi.cz/). Ordering via the app is available.
– Slovakia, Košice (https://ontaxi.sk/). Ordering via the app is available.

2. Flexible tariff:
– Choice of car classes: Economy, Standard, Comfort, Business, Station wagon, Minivan.
– Transparent calculation of the cost of the trip, kilometrage and travel time.
– Possibility to adjust travel parameters.

3. Additional services:
– Ordering a car with additional services: air conditioning, child transportation, empty trunk, pet transportation, etc.
– Possibility to order delivery of a parcel weighing up to 20 kg - to the address or to the door.

4. Other advantages:
– Cash and non-cash payment.
– Ordering a car "for now" or for a certain time.
– Storing order history.
– Ability to order a car for yourself and friends at the same time.
– Ability to choose the theme of the app: light or dark.
– The ability to evaluate the driver and the trip.
– Modern ticket-chat system for convenient communication with the support service.

Ratings and reviews

The app works fine; however out of the dozen or so times I used it, the app once charged me for a trip that didn't happen (no cars were available), and once double-charged me for a trip. The customer service was worthless (the lady told me she couldn't help me and hung up). If you do decide to use this service (trips are oftentimes cheaper than Uber), use cash instead of a card. Peace!

Great app, does what it promises to do well. Actually after 2 weeks of use app started rejecting GPay and in a very unfriendly way. GPay is accepted, driver picks it up, you close the app to find accodentally later that GPay failed and order is cancelled. You have to start over in a rush. Friendlier way will be to send a push notification allowing me to agree to pay cash and keep my order active. To be fair Uklon started doing the same after a while too but with fewer rejections.

Used the app for about a year. The service is excellent, and though not the cheapest one - the cashback feature more than compensates for this. However they silently stopped supporting my mobile carrier, so couldn't connect my account on a new phone - verification SMS does not arrive, and no reply from the support for more than a week. As it is pretty much useless without registration - ultimately had to switch to another taxi service. Thanks for the ride, but minus two stars for this.

What's new

Fixes and performance improvements