HSBC UK Business Banking

HSBC

About this app

The HSBC UK Business Banking app is here to help you stay up-to-date and in control of your finances, wherever and whenever. It’s an easy and convenient service, and you can securely manage your business accounts – 24/7.

The app has been designed for UK-based HSBC Business Banking customers. It’s faster and more secure, with helpful features being added regularly.

Key features:
• Access in-app Digital Security Device
• Check your business accounts and balances, all in one place
• View recent and next working day transactions, and filter by incoming or outgoing funds
• View and download sterling current and savings account statements
• Make payments to new and existing payees, or move money between your account
• Scan and deposit cheques
• Block and unblock or report your cards lost/stolen (primary users only)
• Access the app on up to 3 devices
• View your debit and credit card PIN
• Get 24/7 in-app support from our Virtual Assistant or message us directly and we'll send you an alert when we reply

How to register:
• First, make sure you’re signed up for HSBC UK Business Internet Banking. If you haven’t yet registered, go to: www.business.hsbc.uk/en-gb/everyday-banking/ways-to-bank/business-internet-banking.
• You’ll need a Security Device or a Security Device Replacement Code to set up the app and log on for the first time.

To discover more about the app, please go to www.business.hsbc.uk/en-gb/everyday-banking/ways-to-bank/business-mobile-banking, where you’ll also find helpful FAQs.

This app is provided by HSBC UK Bank Plc ('HSBC UK’') for the use of existing customers of HSBC UK only. Please do not download this app if you are not an existing customer of HSBC UK. HSBC UK is regulated in United Kingdom by the Financial Conduct Authority and authorised by the Prudential Regulation Authority.

Ratings and reviews

Useful app to view my balance & make quick payments or transfers if needed. The issue I have is I need to be able to print off payment confirmations but there's no way of doing through the app. Also, I'd love If you'd be able to pay multiple people like the desktop version now has!

Very annoying trying to set up a new payee, at the end of everything it prompts entry of pass code to confirm, hit the dots for the pass code I can see the numeric entry pad display for a fraction of a second before the typing pad displays over the top of that. This then doesn't allow the pass code entry. This is a bug not found in testing. Please test your software! My phone is on android 12. Also twice now it gets into a state where it won't log in without force delete memory and re-set up.

Doesn't work for long periods, insufficient service compared to online laptop service, stopped using security keys... Apart from all the other issues with HSBC business, other than their inadecuate app. Oh! And forgot! The cheque function hardly ever worked properly, i had to ask clients to stop sending cheques, which is possibly what the bank was after.

What's new

In this update, we've listened to your feedback and made some enhancements to the app's user experience. We've increased font sizes and darkened font color on key screens for improved readability. We've also made several fixes to improve your mobile banking experience.