HSBC UAE

HSBC

About this app

The HSBC UAE app has been specially built for our customers*, with reliability at the heart of its design
Enjoy convenience and security with these great features:
• 'Instant account management' - open a bank account within minutes and enjoy instant digital registration. In-app Account opening is only available in English
• ‘View account balances & transaction details’ - view the balances of your local and global HSBC accounts, credit cards and loans
• ‘Global Money Account and Debit Card’ - hold, transfer and spend like a local in up to 21 currencies from single account. Enjoy fee free instant transfers to other HSBC accounts in participating countries
• ‘Pay and Transfer’ – Add new payees and make domestic and international transfers. Instant transfers to HSBC international accounts without any fee
• Open Term Deposit in AED, USD and GBP at competitive interest rates instantly. You can also access our promotional rates without visiting the branch or contacting your RM.
• ‘Manage Cards’ - add your cards to Google Pay directly through the app, control your spending and block or unblock your card
• 'Instalment Plans' - Convert your available Credit Card limit into cash, convert your card transactions, consolidate your outstanding balance from other bank cards into your HSBC card and conveniently repay in monthly instalments
• Credit Card application – Apply for a credit card in just few minutes
• ‘Wealth Solutions’ - Access up to 25 markets and 77 exchanges, diversify with equities, ETFs, bonds and funds, and stay ahead with real-time data and insights
• Mobile Chat and Contact Us – fast and secure way to get help with your banking needs 24/7
Download the HSBC UAE app to enjoy banking on the go! Already a customer? Log on with your existing banking details.
If you are not yet registered, please visit hsbc.ae/register
*Important note: This App is provided by HSBC Bank Middle East Limited ('HSBC UAE') and designed for use in the United Arab Emirates. The products and services represented within this App are intended for UAE customers*.
HSBC UAE is authorised and regulated in United Arab Emirates by the Central Bank of the U.A.E and lead regulated by the Dubai Financial Services Authority.
If you are outside of UAE, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.
This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
Additional assistance through our branches and Call Centre are available for People of Determination. Our mobile app is compatible with a number of accessible technologies to support customers with different needs to access our services. For any assistance, please visit hsbc.ae/help/contact
© Copyright HSBC Bank Middle East Limited (UAE) 2025 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, on any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC Bank Middle East Limited.
HSBC Bank Middle East Limited, UAE Branch, registered address at Level 4, Gate Precinct Building 2, DIFC, P.O. Box 30444, Dubai, UAE, acting through its Dubai branch at HSBC Tower, Downtown, P.O. Box 66, Dubai, UAE (HBME) regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. In respect of certain financial services and activities offered by HBME, it is regulated by the Securities and Commodities Authority in the UAE under license number 602004.
By downloading this app, you agree to and accept the HSBC Personal Banking General Terms and Conditions (UAE) and the HSBC Online Banking Terms and conditions, each available through hsbc.ae/terms.

Ratings and reviews

I think several features could improve like setting up direct debits and paying bank credit card bills. The app is not the most user friendly to navigate with options missing out or hidden when you compare even the HSBC UK app or Emirates NBD app

So now you're sending adds (for third-party services, no less!!!) through notifications???? And you're not using notification channels so we can't deactivate that without losing necessary functionalities of the app... What a way to disrespect your customers... Well it was nice banking with you for 20 years, but i now must uninstall your app, which means i have to switch to a different bank entirely. Bye bye HSBC!

Mostly good but some limitations. The chat feature has not worked for weeks and the app often takes a while to retrigger the login screen, it even let's you click through some screens which is a massive security risk.

What’s new

We’ve fixed some bugs and made performance improvements to give you a smoother app experience. Thanks for using our app!