6.95K reviews
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About this app

The HSBC UAE app has been specially built for our customers*, with reliability at the heart of its design.

Enjoy security and convenience with these great features:

• ‘Digital Secure Key’ - generate security codes to access online banking and authorise transactions.
• ‘View account balances & transaction details’ - view the balances of your local and global HSBC accounts, credit cards and loans. View your credit card transactions in real time.
• ‘Global Money Account’ - hold and transfer up to 21 currencies from a single account. Enjoy fee free instant transfers to other HSBC accounts in participating countries.
• ‘Move money’ – Add new payees and make domestic and international transfers in a few easy steps.
• ‘Global Transfer’ - fee-free transfers at competitive exchange rates to your international HSBC accounts in participating countries.
• ‘Wealth Dashboard’ - View all your investment holdings in one place.
• ‘Equity Trading’ - Quickly and securely trade equities and exchange traded funds (ETFs) in the US, UK and HK markets.
• ‘Flexi Instalment Plan’ - convert transactions from your outstanding HSBC credit card balance into an easy to manage monthly repayment plan.
• ‘Manage Cards’ - Control your spending with monthly spending limits, block or unblock your card whenever you need, and create travel plans to help use your card abroad.
• ‘Mobile Chat’- need help? ‘Chat with us’ is a fast and secure way to get help with your banking 24/7.
• Click to Call - Pre-authenticate yourself securely via the app to save time when contacting us by phone.

To Log on to this app you must be an HSBC Personal Internet Banking customer. If you are not yet registered, please visit

Already a customer? Log on with your existing online banking details

Download the new HSBC UAE app today to enjoy the freedom of banking on the go!

* Important note: This App is designed for use in Unite Arab Emirates. The products and services represented within this App are intended for UAE customers.

This App is provided by HSBC Bank Middle East Limited ('HSBC UAE') for the use of existing customers of HSBC UAE. Please do not download this App if you are not an existing customer of HSBC UAE*.

HSBC UAE is authorised and regulated in United Arab Emirates by the Central Bank of the U.A.E and lead regulated by the Dubai Financial Services Authority.

If you are outside of UAE, we may not be authorised to offer or provide you with the products and services available through this App in the country or region you are located or resident in.

This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Additional assistance through our branches and Call Centre are available for People of Determination. Our mobile app is compatible with a number of accessible technologies to support customers with different needs to access our services. For Premier call 800 4320, for Advance 800 4420 and for Personal Banking 600 554722.

© Copyright HSBC Bank Middle East Limited (UAE) 2021 ALL RIGHTS RESERVED. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, on any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of HSBC Bank Middle East Limited.

HSBC Bank Middle East Limited UAE Branch, P.O. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority.

By downloading this app you agree to and accept the HSBC Online Banking Terms and Conditions available through
Updated on
Jun 20, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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6.95K reviews
A Google user
October 15, 2019
Visually, it is a great improvement from the old one. But functionality, it is missing more features. It only reflects my Current and Credit Card accounts. My car loan is not displayed and there are no options to include it. Credit Card functions like Cash Installment Plan is also not included. There are a lot for HSBC to improve on.
16 people found this review helpful
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Marcin Jędrowiak
February 12, 2022
You can't make ANY transfers other than for listed receivers. It's completely useless if you want to make a transfer to another account, not listed. Other than that the sign in is quite straight forward. I can't make transfers from my account. An error message pops up with each attempt.. What's the purpose of an app which can't be used?
32 people found this review helpful
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June 3, 2022
With very limited option and pathetic service. I have been trying to get help from customer service for one week no support platforms are not replying. They are keep telling they are getting higher number of enquiries than usual. The app is not user friendly and there's no major banking options. Really disappointed and going to close the account soon. I will suggest everyone not to try this bank other banks are more better.
1 person found this review helpful
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What's new

Make instant transfers within HSBC worldwide.

Send instant transfers to any HSBC personal account within eligible countries through HSBC to HSBC Payment.