118K reviews
Content rating
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About this app

Patient Access connects you to healthcare services when you need them most. Book GP appointments, order repeat prescriptions and explore your local pharmacy services.

NEW: You can now create a Patient Access account without linking to your UK GP practice and enjoy the following features:

• If you’re feeling under the weather, search for symptoms and find patient information articles
• Self-refer to NHS services such as talking therapies, sexual health, antenatal care and drug and alcohol addiction services
• Choose from over 30 services provided by your local community pharmacy and book in the app
• Book face-to-face and video appointments for a range of other healthcare services including physiotherapy and counselling
• Access and read medical advice and healthy living tips from the experts
• Sign in quickly, easily and securely with Touch or Face ID
• Swiftly check if you can link to your GP

If you are able to link your Patient Access account to your GP practice, you can also get access to the following features where they are made available by your practice:

• Book face-to-face or remote online appointments with your GP, nurse or clinician at a time that suits you
• Request repeat prescriptions online, with convenient delivery to your preferred pharmacy
• View your medical record, including test results, allergies and immunisations
• Securely share your medical record with healthcare professionals of your choosing, without the need to contact your practice
• Look after your loved ones and act on their behalf to book appointments and repeat prescriptions
• Message your GP directly from within Patient Access at home or on the move
• Where your practice has enabled it, book a remote video consultation with your GP, nurse or clinician

You must be a registered patient at a participating practice to use the GP-linked features in Patient Access.
Updated on
10 Jun 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
118K reviews
Clive Graham-Leigh
1 June 2022
Been using for some time (few years? Ages.) and suddenly "unsupported browser" message and closes. Uninstalled and reinstalled. Same message. Went via web using Firefox, but what's wrong with your app? Rubbish that it worked then not, and the same complaint in other feedback, so not just me. Sort it out. Running Android 11 using Opera and Firefox
37 people found this review helpful
Rodney Collins
29 June 2022
Like the app but it seems to have one major flaw. When booking an appointment it offers the available times then asks for details before confirming. In the time it takes to enter that detail someone else has taken the slot. Surely once you have clicked on the time it should be held until you complete the next step.
Neil Dallas
6 June 2022
Very good clear and concise, I use it to request my monthly medications, also you can book appointments and not have to wait on the phone, It used to be a little bit bit buggy 4-⁵ years ago but all faults have been rolled out and away, it's really easy to use and I think nearly all surgeries use this application but double check with your Dr if not sure! Enjoy update Un supported browser, can't use at all, totally rubbish no fix, what's going on???
Egton Medical Information Systems Ltd
15 June 2022
We'll look into this issue for you. Please send us a note at support@patientaccess.com so that we can follow up.

What's new

This release includes General bug fixes