Raffles Connect

563 reviews
Content rating
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About this app

With this app, you can:

- Get access to 24/7 video consultation with medical experts,
- Book medical services including tests and screenings,
- Make medical appointments and reduce in-clinic waiting time,
- View your personal health records in one place,
- Stay updated on health news and advisories,
- Purchase your health essentials from the e-store, which offers a wide range of healthcare and health insurance products.
Updated on
May 10, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

563 reviews
Georg Zoeller
March 1, 2022
What a bad app. It loses state if you app switch, for example to look up your travel information AND burns the appointment slot in the process. What a mess. Better use phone than this garbage. Update 2022: The app continues to be useless, letting you go through the entire booking flow for a departure test only to error out with a nondescript Validation Failed. a disgrace of a digital service.
4 people found this review helpful
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Care Health
November 22, 2021
Dear Georg Zoeller, we are sorry to hear that you faced an issue. Do drop us an email at support@carehealth.io, along with your contact details so that we can get in touch with you and resolve the issue. Warmest Regards, Raffles Connect team
March 3, 2022
Honestly this app was great in 2020 and the hospital itself is amazing, but since then the app has REALLY gone downhill. I have booked over 6+ video call appointments and the doctor NEVER shows up. It says the doctor is busy, reschedules it "sometime in the next 90 minutes," and then after 90 minutes the doctor never shows up and no reschedule notice is ever given again. Just goes silent. Very tired of it. Unless you're using the app to book an in-person appointment, don't bother.
2 people found this review helpful
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Robert Jones
March 27, 2022
Won't let me book an overseas ART test as it keeps saying validation error (I am trying to book to take in an EU country and I am a long term pass holder). Have been trying for over a week and sent numerous emails but have received no reply and the problem has not been fixed. The slot I wanted has now been booked by someone else.
3 people found this review helpful
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