Raffles Connect

Care Health

About this app

Raffles Connect is your digital gateway to a wide range of healthcare services, all accessible in one app. Whether you need to consult a doctor, book an appointment, or view your medical records, Raffles Connect makes it easy and convenient.
Key features:
- Book video consultations with licensed doctors
- Schedule health screenings, vaccinations, and COVID-19 tests
- Make appointments with specialists across various medical fields
- Access your personal health records securely
- Receive timely health news and advisories
- Sync with Google Fit, or Fitbit to track your daily activity

Ratings and reviews

Horrible experience in almost every possible dimension. To pickup the doctor call in tele-consultation the app requires changing a battery setting (!?!). That setting doesn't even exist in my phone. Result? The functionality can't be used. I can't book a tele-consultation for my dependent because the app doesn't like her ID type. But it can't be changed. Result? The functionality can't be used. But they have no issue pushing through the advertising.

review 2: I registered for equeue and it said I am #5 in the q. 5 minutes later, I am #6? review 1: The queue system doesn't work well in this app. I was waiting outside of clinic and it says I'm the 4th person in the queue and it suddenly changed to payment stage. I went in to the clinic and they said my number was already called 10 minutes ago. Kindly help to fix this as some patients would prefer to wait outside as there's too many coughing going on inside (and people aren't wearing masks).

Email and whatsapp to support, no response. I have to call raffles medical hotline to escalate. The app has problem. All my reports disappeared suddenly but never fully resolve. I have to push a few times them partial reports recovered. Till now, still not fully resolved. What's wrong with raffles connect or raffles medical ?

What’s new

Improved performance and squashed some bugs!