
A Google user
I can't watch any movie, I have successfully subscribed for the package, but I can't watch any movie, whenever I press play, the message pop out saying there is some errors, call the hotline, been trying since Friday until now, always network busy, can't get through. I wanna unsubscribe, can't as well. FEELING CHEATED!!!
49 people found this review helpful
Galaxy Play JSC.
November 19, 2019
Hi You, Fim + is very sorry when you have bad experiences during the service. Don't know you have to contact the right switchboard?. Please contact 18009090 (free) or send a request to email hotro@fimplus.vn. Fim + will record information and support for you. Thanks very much.

Quang Trinh
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Paid the subscription yet could't even open the app. Thank you for ruining my sunday. So I've paid only to watch the error messages? Honestly this feels like a scam to me. Edit: Seems like it's working now. Anyway the error was "couldn't connect to server" or something like that. Rating has been changed for now, but please remember that we - the customers - pay for the service. If it was free, I wouldn't even bother to complain, but this, is another story.
13 people found this review helpful
Galaxy Play JSC.
July 4, 2021
Chào bạn, Galaxy Play cám ơn phản hồi của bạn, rất đáng tiếc vì những trải nghiệm của bạn chưa tốt. Rất mong bạn inbox fanpage hoặc gọi hotline 1800 9090 (miễn phí, 24/7) để giúp chúng tôi cải thiện hơn về dịch vụ. Cám ơn bạn!

A Google user
Good app, good film, however, the divesity of film is limited, only vietsub and quality of film cannot be chosen. Hope that more recently film is updated I can pay more instead of go to cinema, we have eng sub also and can choose quality of the film.
26 people found this review helpful
Galaxy Play JSC.
January 30, 2020
Thank you for always supporting and accompanying Fim + during the past time. Fim + will strive to be more and more perfect in order to serve our Customers the best. All comments and suggestions You can contact the hotline 18009090 (free of charge) or send an email to: hotro@fimplus.vn for Fim + to acknowledge. Sincerely thank you.