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Dysfunctional. I cannot view any plan details or make changes for my daughter or myself because of an incredibly annoying pop-up titled "Managed Care Enrollment Details". It has an x to close that pop-up but instead of allowing me to remain on the page I'm on, it forces me back to the beginning and there is NO way around it. Reinstall made no difference. The app is 90% unusable for me. Please just remove the pop-up and allow people to access that info if we want it. It's intrusive...
21 people found this review helpful
Washington Health Benefit Exchange
January 21, 2021
I'm sorry you are having this issue. Thanks for following up with our team - we will reach out to you soon to get your application changes resolved.
The last update was April 26th, I downloaded this at the end of May. Trying desperately to see a dentist, and having issues trying to prove I have insurance. The app will not let me log in until I've updated, except there's no update available! Things are hard enough right now! I've been waiting on my provider one card for over a month and this app is all I have to show it. It took a lot longer, but finally they figured things on their end since my end is keeping me out! 0 stars, why bother 8(
12 people found this review helpful