
Jonathan Olson
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Dysfunctional. I cannot view any plan details or make changes for my daughter or myself because of an incredibly annoying pop-up titled "Managed Care Enrollment Details". It has an x to close that pop-up but instead of allowing me to remain on the page I'm on, it forces me back to the beginning and there is NO way around it. Reinstall made no difference. The app is 90% unusable for me. Please just remove the pop-up and allow people to access that info if we want it. It's intrusive...
9 people found this review helpful
Washington Health Benefit Exchange
January 21, 2021
I'm sorry you are having this issue. Thanks for following up with our team - we will reach out to you soon to get your application changes resolved.

Zachary Palmer
Please read. I truly rate this 1 star. Every year, they give me the run around, they don't answer phone calls or email/ messages. This makes it hard to purchase/edit healthcare coverage. I had to find a human navigator to just purchase healthcare. They won't update their webpage to make changes to make it easier, only cosmetic changes. Honestly, just find a human broker. So much easier.
14 people found this review helpful

Ellison Ting
This website really sucks !! it is so hard to navigate. There is no continuity to the prompts. User easily gets lost because other things keep popping up. PLEASE IMPROVE THIS WEBSITE TO MAKE IT USER-FRIENDLY. Also when question are asked make sure there is an "OTHER" option followed by explanation about the other choice. To download documents add other options beside google and apple. Not all people uses these two options to download. Make it easier to download from personal browser file like before. It used to be that this was very easy to do. The way it is set-up now exposes users to more security issues.
10 people found this review helpful
Washington Health Benefit Exchange
January 19, 2022
I'll pass this information along to our web team.