Openserve Connect

4.1
5.1K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control.

Our App lets you:
- Check broadband coverage
- Find ISPs details
- Explore Openserve broadband network services
- Check network status for network outages
- Test the network line
- Wi-Fi Speed test
- Information and troubleshooting guidelines
- Learn about our broadband network

Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!
Updated on
Mar 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.1
5.05K reviews
Niqué Christie
March 18, 2026
Actually the worst service I've ever had in my life. It is shocking to me that a conpany can function like this. We haven't had internet in TWO WEEKS. Impossible to contact them, they seem to REFUSE to call you - I'm at my wits end. Would rate in the minus if I could. Never use this FNO if you have a choice.
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Vuyi Mbalo
December 30, 2025
Experiencing very serious difficulties using the app, particularly in loading bundles. One has to go through numerous attempts, receiving one OTP after another but only to get error messages of apologies: " Error on our side!" Even now, when I finally paid and saw briefly the window showing "Now activating your bundle!" And next, another error message apologizing and being asked to try again later. We do not know whether we have a bundle or not. All we get is a constant "Whooops! error message!?
2 people found this review helpful
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Openserve (Pty) Ltd
February 17, 2026
Hi, Vuyi We apologize for the experience. Please advise whether your query has been resolved. If not, kindly reply with your B number so we can investigate the matter further.
Edzani Tanzwani
March 20, 2026
The app itself is alright, pretty easy to use but openserve has terrible customer care. I waited 5 days for a representative to finally fix our WiFi. Contacted through my ISP and all. So that doesn't make a difference.
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Openserve (Pty) Ltd
March 20, 2026
Hi, Edzani We’re pleased that the underground cable issue has been resolved and your service restored. For quicker assistance during fibre outages, we recommend contacting your ISP directly for timely updates.

What’s new

Various enhancements and fixes to improve your overall experience.

App support

About the developer
OPENSERVE (PTY) LTD
labtelt1@telkom.co.za
THE CORE TELKOM PARK, 55 OAK AV CENTURION 0157 South Africa
+27 61 468 1301

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