
Rina Esterhuizen
After I relocated, I promptly requested to have my internet service transferred to my new address. A couple of days passed, and then I received a notification claiming the switch was complete. Sounds straightforward, right? Unfortunately, it wasn’t. About a week later, my connection was abruptly severed—turns out, the wrong B number had been linked to their servers. Frustrating? Absolutely. But it gets worse. Trying to get straight answers? Impossible. There’s no way to speak to a human.
2 people found this review helpful
Openserve (Pty) Ltd
June 9, 2026
Hi Rina,
Kindly email your query to info@Openserve.co.za and include your Openserve order number, B-number, full physical address, and contact details. This will allow the relevant team to investigate the matter and assist you accordingly.
Openserve Customer Care

MaRubini Landou
The worst app I have ever had in my life.. The worst service at that too, your website also offers no help at all, we still have not received a response from the email sent on the 9th of July. The app has not been working since last week Tuesday. Appalling service!!!!
Openserve (Pty) Ltd
July 13, 2026
Hi MaRubini
I sincerely apologize for your experience. Our team is currently investigating your query, so that we can resolve it. We will keep you updated via email.

Piano Boy
Openserve is useless! Everytime I have a important project for university, they like to cut of my wifi as if it's a joke. The wifi can barely handle multiple devices connected at the same time. I'd rather switch back to Telkom or Vodacom
1 person found this review helpful
Openserve (Pty) Ltd
May 21, 2026
Good Day,
Kindly email your query to info@openserve.co.za and include your Openserve fault reference, B-number, full physical address, and contact details. This will allow our team to investigate the matter further and assist you accordingly.
Openserve Customer Care