MyTelkom

TELKOM SA SOC LTD

About this app

The newly revamped Telkom app brings smart, seamless service to your fingertips – reimagined to be faster, sleeker, and more convenient than ever!
It's loaded with new features, like:
Convenient biometric login
Easy digital profile setup
Seamless switching service
Exclusive special offers
And much more!

Designed to make to make your life simpler, smarter, and more connected!

Ratings and reviews

Ref: 10833010. This app is still broken. I can't login to my account nor change my password. Even after I reinstalled the app on more than one phone, it still doesn't work. The 180 callcentre and store can't assist. This has been going on for months. The old app worked at least. I can't even login using my desktop web browser. If Telkom doesn't sort this out, they're going to go down a slippery slope towards extinction. Their infrastructure and good deals are probably keeping them in business.

the app fails too link my digital product. after receiving otp and it said successful. the app still has the error where I need to link my digital product despite it saying successful. this is ridiculous and frustrating . I feel like I regret taking the LTE with telkom after this horrendous experience .

Ref #10881885 the app version I have is already the latest as at 9-jun-26 I registered, upon logging in the app wants me to complete my profile, but that is an endless loop of failures. I was advised to Deregister and uninstall+ reinstall the app.. but Every time I try to deregister, I enter the OTP then get the loading screen and sometimes even a "success" page. But I don't get deregistered because I can still login. I cleared the cache, and the data, even uninstalled and reinstalled the app..