4.2
225K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The most important services & advantages in the Mein o2 app.

With the multiple award-winning Mein o2 app, you can use the most important services and benefits anytime, anywhere.

It doesn't matter whether it's a prepaid or term contract, you'll find everything here at a glance. The o2 Business App is available for business customers.

The Mein o2 app offers the following functions:

FOR CONTRACT CUSTOMER
———
• Check consumption: data volume at home and abroad, telephony and SMS outside of flat rates - also as a home widget
• View tariff details and book tariff options
• Change customer data – conveniently while on the move
• View invoices and itemized bills (EVN).
• SIM & contract services such as number portability, order and activate eSIM, manage third-party services and much more.
• Send live check of the o2 network and fault report
• New customer benefits every month with our Priority loyalty program


FOR PREPAID CUSTOMERS:INS
———
• Check used data volume & units (minutes & SMS).
• View current credit and easily top up credit
• Change tariff or book additional options
• Change customer data – conveniently while on the move
• Live check of the o2 network


FOR MY HANDY CUSTOMERS
———
• Information on the My Handy contract
• Digital version of the invoice
• Insight into the installment plan
• Early Payment


PLEASE NOTE
———
Mein o2 is the app for o2 private customers. The »o2 Business App« is available for business customers. Alice Mobile connections and third-party providers are not supported.


LIABILITY/REQUIREMENTS
———
Please note: This app is based on the online services of Telefónica Germany. Constant availability of the service cannot be guaranteed. To use the Mein o2 app, an account at o2online.de is required
Updated on
Oct 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
220K reviews
Thanos Ts
October 16, 2023
it's just a website, wrapped in an fake app that acts as a browser to show you the website, I guess just to collect more of your data, not translated in other languages because it's only 2023 what did I expect, and since it's a fake app I can't use the auto translate functionality that chrome had built in and saves us from websites withoutmultilingual functionality. Excellent!
8 people found this review helpful
Telefónica Germany GmbH & Co. OHG
October 19, 2023
Hello Thanos Ts, thank you for your review. I'm sorry that you don't like the layout and technical implementation of our app. An English version of the app is currently not planned, but we will pass on your request to the developers.
Oliver Glosby
October 10, 2023
App is currently completely useless. Can't login due to 'no internet connection'. This is the only app not working on my phone. App keeps asking for me to unblock my account because my login attempts haven't worked. Getting quite annoying.
6 people found this review helpful
Yurii Honta
July 18, 2023
As much as possible info should be visible on the main page or one click away. But it's all hidden deep in the menu. It does not display tariffs for cell phone. It doesn't show tariffs for home internet. "Temporary unavailable, nothing at the moment." So, basically useless. Now I have home internet, but the sim card is blocked and the app is showing no info at all.
16 people found this review helpful
Telefónica Germany GmbH & Co. OHG
July 20, 2023
Dear Yurii Honta, thank you for your review. In the app, you'll find rate recommendations for mobile contract renewals. You can find all current tariffs on our website. For fixed network tariffs, there is no option for contract renewal in the app or on the portal. If you have any questions, please contact our hotline or customer service.

What's new

Dieses Update enthält:
- Fehlerbehungen und Stabilitätsverbesserungen

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