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About the author
原創作者簡介：
安迪．塞諾威茲 (Andy Sernovitz)╱畢業於賓州大學華頓商學院，是「口碑行銷協會」（Word of Mouth Marketing Association）的共同創辦人，也是前任執行長，該協會是行銷業的同業公會。塞諾威茲在互動行銷領域有超過16年的經驗，曾於華頓商學院任教，而他開設的「油門顧問公司」（GasPedal Inc.），目前的客戶都是各領域的龍頭企業，包括數位錄放影機製造商TiVo、知名服飾品牌勞夫羅倫（Ralph Lauren），以及行動通訊業者Sprint等。
安迪．塞諾威茲 (Andy Sernovitz)╱畢業於賓州大學華頓商學院，是「
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