服務行銷高手101

· 遠流出版
3.0
1 review
Ebook
224
Pages

About this ebook

服務行銷人員做的事很簡單:交朋友;服務行銷高手做的事很艱難:用心交朋友。本書的100則個案,描述的就是這些高手如何以一身衷誠的服務,結交一個又一個忠誠一生的顧客。你可以把它當做即學即用的隨身錦囊,也可以將它視為啟發靈感的服務行銷智庫。觸類旁通之後的你,就是那第101位服務行銷高手。

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