A Risk Management Approach to Business Continuity: Aligning Business Continuity and Corporate Governance

Julia Graham · David Kaye

Peb 2015 · Rothstein Publishing

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Julia Graham and David Kaye, two globally recognized risk management experts with experience in 50 countries, were among the first to recognize the interrelationship of Risk Management and Business Continuity and demonstrate how to integrate them with Corporate Governance enterprise-wide. They focus on all the factors that must be considered when developing a comprehensive Business Continuity Plan, especially for multi-location or multinational companies. Endorsed by The Business Continuity Institute, Institute for Risk Management, and Disaster Recovery Institute International, the book includes: • Chapter objectives, summaries and bibliographies; charts, sample forms, checklists throughout. • Plentiful case studies, in boxed text, sourced globally in the UK, US, Europe, Australia, Asia, etc. • Boxed inserts summarizing key concepts. • Glossy of 150 risk management and business continuity terms. • Wide range of challenges, including supply chain disruptions, media and brand attack, product contamination and product recall, bomb threats, chemical and biological threats, etc. • Instructions for designing/executing team exercises with role playing to rehearse scenarios. • Guidance on how to develop a business continuity plan, including a Business Impact Analysis. Downloadable Instructor Materials are available for college and professional developement use, including PowerPoint slides and syllabus for 12-week course with lecture outlines/notes, quizzes, reading assignments, discussion topics, projects "Provides clear guidance, supported with a wide range of memorable and highly relevant case studies, for any risk or business continuity manager to successfully meet the challenges of today and the future." --Steven Mellish, Chairman, The Business Continuity Institute

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JULIA GRAHAM, FCII, FBCI, MIRM, CHARTERED INSURER, has worked in the insurance industry in the UK for 30+ years in a variety of managerial roles, including marketing, underwriting and operations. In the early 1990s, she set up the first in-house Risk Management capability for the multi-national insurance company Royal Insurance. In 1996, following the Manchester bombing, she led the recovery team for the Royal Insurance business in Manchester, one of the most severely affected locations in Manchester and working environment for more than 600 employees.

Graham went on to become the Group Risk Manager for Royal & SunAlliance with global responsibility for operational and strategic risk. This role included the responsibility for establishing policy and good practice for business continuity management across the organization. In addition to the Manchester bomb recovery, which touched aspects of post-trauma, asset recovery and insurance claims management, Graham has practical experience of recovery situations including those touched by asset damage, SARS, employee death, kidnap for ransom, The World Trade Center and the bombings in London July 2005.

An enthusiast for the risk profession, Graham has experience in a number of industry governance roles as an officer of local and national Chartered Insurance Institute committees, the Council of AIRMIC (the UK association for insurance and risk managers), the Board of the BCI (Business Continuity Institute), the Board of the ifs (The Institute of Financial Services) and the UK Advisory Board for SunGard.

A resident of the UK, Graham has worked in all continents of the world and is a regular author of risk management articles. Her conference speaking engagements have included the US, Australia, New Zealand, the UK, Continental Europe and Asia.

In 2004 Graham took a position with the global legal services organization DLA Piper Rudnick Gray Cary as Chief Risk Officer. One of the world's leading legal organizations, her role has covered all aspects of risk management, including operational risk and business continuity management. DLA Piper is a rapidly expanding organization and at the time of publication of this book, Graham's role embraced 23 countries and more than 50 cities.

Graham chaired the team assisting the British Standards Institution (BSI) in creating a British and International Standard for risk management. She is a Fellow of the Chartered Insurance Institute, a Fellow of the Business Continuity Institute, a Member of the Institute of Risk Management and a Chartered Insurer.

DAVID KAYE, FRSA, FCII, FBCI, MIRM, CHARTERED INSURER, spent much of his working life as a resident, and with bottom-line responsibility, for multi-million-pound insurance and financial services businesses in the United Kingdom, Holland, Caribbean and the Far East. A two-year secondment to work with a Police Service reporting to the Chief Constable added further valuable and wide-ranging experiences.

Prior to his death in 2008, Kaye was a global management consultant and a Divisional Director within an multinational group of companies and carried the Group responsibility worldwide for operational risk and continuity planning. In this role Kaye evaluated and managed risk, and also developed and exercised continuity plans. He was required on numerous occasions to implement those plans and lead the response following potentially business-destroying damage by IRA bombs, and by numerous other natural and manmade disasters around the world.

Kaye therefore brought to this book a mixture of wide international experience, a track record of achievements at Board level and as CEO, and also a deep experience of the international world of business risk and its consequences.

He lived in six different countries, worked in 26 countries and led workshops and/or addressed public and corporate audiences on Business Risk in 17. He authored the Chartered Insurance Institute's examination textbook on Risk Management and The Institute of Risk Management appointed him to the new role of lead examiner on business continuity risks. His many articles on risk and related subjects have been published by the Geneva Association and many other magazines and professional bodies.

Kaye also served as a member of the team assisting the British Standards Institute in creating a British and International Standard for Continuity risk management and assisted other industry bodies in a variety of ways.

Kaye was a Fellow of the Chartered Insurance Institute, a Fellow of the Royal Society of Arts, a Fellow of the Business Continuity Institute, a Member of the Institute of Risk Management and a Chartered Insurer.