About this ebook
The Knowledge Management Action Plan (KMAP) 2021–2025 connects ongoing reforms of the Asian Development Bank (ADB) to improve how knowledge is managed across its business processes. The KMAP strengthens ADB’s ability to better deliver tailored knowledge solutions, together with financing, to developing member countries. The KMAP emphasizes increasing collaboration, improving the quality and efficiency of knowledge services, making knowledge work more attractive, and using a country-focused approach—all of which contribute to ADB’s value addition, boost client satisfaction, and bolster ADB’s role as a trusted knowledge provider.
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