Teaching Material Influence and Negotiation
Over dit e-boek
Methodology for influence and negotiation includes several methodologies such as real case studies, discussion the lates issues and topic in business, politics and society are introduced in every class, describing the complexity of yhe current situation, sharpening a systematic response.
Contents of this ebook :
Chapter 1 Interpersonal Communication Understanding and Working with Diverse Other
Chapter 2 Verbal Messages Self-Disclosure and Trust
Chapter 3 Skill of Listening
Chapter 4 Persuading Individual and Audiences
Chapter 5 Interpersonal Power and Influence
Chapter 6 Negotiation Strategies and Tactics
Spesification of this ebook :
Category : Management
Author : Leonnard
E-ISBN : 978-623-02-6103-9
Size : 17.5x25 cm
Pages : 102
Publication Date : 2022
Deepublish Publisher is a book publisher that focuses on publishing in the field of education, especially higher education (universities and high schools).
Over de auteur
Assoc. Prof. Dr. Leonnard, S.E., M.Comm., CDM. is an Associate Professor at Sekolah Tinggi Manajemen IPMI, South Jakarta, Indonesia. He received his Doctor Business Management from IPB University–School of Business, Bogor, Indonesia and his Master of Commerce from The University of Sydney, Sydney, Australia.
He has abroad expertise and research in the topic of Sales and Service Interface, e-satisfaction/e-loyalty, Services Marketing (sport and event marketing), Creative Marketing Communication, Consumer Behavior, Loyalty Model, Entrepreneurship and Innovation. Dr. Leonnard‘s researches have been published in international journals such as Journal on Efficiency and Responsibility in Education and Science, International Journal of Instruction, Esensi– Jurnal Bisnis dan Manajemen, Journal of Applied Economic Sciences, Journal of Process Management–New Technologies, and IPMI International Journal Business Studies. He is the author of various scientific articles with more than 30 publications in the Indonesia journals, international journals and books author.
He is practitioner for 29 years job variations in Industry. He has wide experiences and has held various important positions as Senior Vice President at Astra International-Toyota Sales Operation Indonesia, AIA Indonesia, Shell Indonesia, UOB Bank and currently on Frontliner Management Consulting. He works for numerous institutions, Indonesian State-Owned Companies and international corporations including Bank Mandiri, Bank BRI, Wijaya Karya, Perusahaan Gas Negara, Siam Group Cement, Asscot International, Atlas Copco, Hutama Karya, Wika Beton, Pertamina, Pegadaian in the areas of Strategic Marketing, Service Marketing, Service Blue Print, Marketing Communication, Business Innovation, Marketing Research, Selling and Consumer Behavior.
He has received a number of awards such as the Business School Award for Excellence in Teaching from Binus Business School, Jakarta Indonesia, in 2017 and a respected Lecturer from the London School of Public Relation Jakarta in 2014.
Until now, he is very active teaching in private companies and stateowned enterprises and actively teaches at the Sekolah Tinggi Manajemen IPMI (IPMI International Business School) for the fields of for Customer Focused Marketing, Creative Marketing Communication, Applied Selling, Entrepreneurship and Innovation, Service Management, International Marketing, Consumer Behavior, Influence and Negotiation.
