Acerca de este libro electrónico
Find Your
Conversation Peace
by Dr. Jody Janati
Practical and healthy solutions are available when you choose to consciously respond to others during intense interactions. This book offers more than 101 things to do and say when dealing with difficult situations. You will learn multiple step-by-step techniques that really work. The material in this book will help you find your conversation peace through appropriate responses intended to defuse tense experiences with others.
Part one examines the imbalance that passive, aggressive, and passive/aggressive behavior cause when communicating with others. Part two demonstrates how assertive communication is a fair and practical way to speak to others. Part three offers a variety of phrases and approaches to reframe your difficult discussions and find your resolution solution.
Acerca del autor
Dr. Jody Janati teaches in the Communication Studies Department at the University of Minnesota. She has an EdD degree in organizational leadership, and her primary interest area pertains to interpersonal conflict resolution strategies. As an author and independent consultant, she offers a variety of public and professional workshops on drama-free communication and conflict-reduction tactics. Dr. Janati focuses on a step-by-step approach that helps you find your "conversation peace."
