In the first half of the book, Blythe lands you in the middle of a fast-breaking crisis – an active shooter in the corridor outside your office -- and uses real-world case studies, examples, and checklists to show what a top-notch leader would need to do in each phase of the crisis. Then, in the second half of the book, he demonstrates how to apply this knowledge to develop and implement your own crisis management plan. Blindsided is two books in one: Crisis Response and Crisis Preparedness.
NEW in the 2nd edition:
• How to apply the “Reasonable Person Test” and “Wall Street Journal Test” to crisis decision management decisions in advance. New chapter on Reputation Management shows how to make the right decisions, before reputation and bottom line suffer!
• How to avoid falling into the "Crisis Red Zone," in which your leadership effectiveness can evaporate
• How to lead the workforce into a "New Normal," even in the wake of the most upsetting and disorienting crisis
• How to develop Crisis Response Teams as part of your Crisis Management Plan - selecting and training the right people for the job.
• How to anticipate important Crisis Management risks that are trending and will be part of your future - and how to prepare for them in a Crisis Management Plan that works for today and tomorrow
Practical forms, checklists, cases studies, real-life examples, glossary, index, discussion questions, and other take-and-use tools:
• Quick use response guide at the end of each chapter - all 15 can form a handy pocket guide.
• Incident checklists for 9 major types of crisis - accidental death, chemical/toxic exposure, earthquake, and more.
• Special guide for organizing in advance to address the needs of families of those who are injured or lost in an event - with sample conversations.
Instructor's Manual and 300+ classroom slides available upon book adoption.
Professors: Request a complimentary copy.
“Takes the reader through some of the toughest moments in the life of a leader…moments that create legendary leaders or cut short promising careers.” – Daniel Diermeier, Dean of the Harris School of Public Policy and Emmett Dedmon Professor of Public Administration, University of Chicago
"Having served as CEO of a Fortune 500 company, I can personally attest to the value of the crisis management system Blythe outlines." - Luke R. Corbett, Lead Independent Director of OGE Energy Corporation and Former Chairman and Chief Executive Officer of Kerr-McGee Corporation.
“I loved the first edition…and Bruce's experience and insight since that time has expanded to make this [second edition]…an advanced textbook which incorporates the many substantial changes in our world over the past decade – from the expansion of terrorism to communicative diseases to the role of the Internet in all crises.” – Jonathan Bernstein, President of Bernstein Crisis Management, Inc.
Bruce T. Blythe is an internationally acclaimed crisis management expert. He is the owner and chairman of three companies that provide employers with a continuum of crisis preparedness, crisis response, and employee return-to-work services:
Crisis Management International (Atlanta-based) is the preparedness arm of the three companies. CMI has assisted hundreds of companies worldwide with crisis and business continuity planning, training and exercising. CMI also provides workplace violence preparedness programs and threat of violence consultations through a specialty network of threat management specialists, including former FBI and Secret Service agents.
Crisis Care Network (based in Grand Rapids, Michigan) responds to corporate crisis situations 1,000 times per month through a North American network of crisis mental health professionals.
Behavioral Medical Interventions (Minneapolis-based) accelerates employee return-to-work for workers comp and non- occupational injury cases.
Blythe has been personally involved in crises such as the 1993 World Trade Center bombing, mass murders at the U.S. Postal Service, the Oklahoma City bombing, 9/11, commercial air crashes, rescue of kidnap and ransom hostages, Hurricanes Andrew and Katrina, earthquakes, fires, floods, and reputational crises. He serves as a consultant and certified coach to numerous Fortune executives and managers in Strategic Crisis Leadership preparedness and response. He has served in the Military Police for the U.S. Marine Corps. He's a certified clinical psychologist and has been a consultant to the FBI on workplace violence and terrorism.
Widely regarded as a thought leader in the crisis management and business continuity industries, Blythe has appeared on NBC's Today Show, CNN, ABC's 20/20, CBS' 48 Hours, CNBC, NPR and others. Fast Company Magazine published a cover-story article about Blythe's leadership in responding to 204 companies onsite, all within three weeks following 9/11. He provides commentary in The Wall Street Journal, Newsweek, Business Week, Smart Money, New Yorker, Fortune Magazine and USA Today.
He serves as a keynote presenter to 50 national and international conferences per year.
* Uses a modular approach to developing written plans, starting with the Preparedness Plan at the federal, provincial/state levels. At its core is the Emergency Management Plan, which is essentially the establishment and operation of the Emergency Operations Center that is central to any emergency. Instructions also cover other common plans:
1) Emergency Social Services
2) Emergency Public Information
3) Emergency Telecommunications
6) Mutual Aid Agreements
* Takes novice emergency planners step-by-step through the four complete processes of mitigation, preparedness, response, and recovery for natural and human-made disasters.
* Gives tips for a staff training matrix and for developing a timetable of graduated exercises to test the written plan.
* Includes checklists, summaries, plan outlines, glossary, appendices that list online resources, and suggestions for career and professional development.
From years of experience teaching and consulting in Business Continuity and Risk, Kurt J. Engemann and Douglas M. Henderson explain everything clearly without extra words or extraneous philosophy. Your students will grasp and apply the main ideas quickly. They will feel that the authors wrote this textbook with them specifically in mind -- as if their questions are answered even before they ask them.
Covering both Business Continuity and Risk Management and how these two bodies of knowledge and practice interface, Business Continuity and Risk Management: Essentials of Organizational Resilience is a state-of-the-art textbook designed to be easy for the student to understand -- and for you, as instructor, to present.Flexible, modular design allows you to customize a study plan with chapters covering:Business Continuity and Risk principles and practices.Information Technology and Information Security.Emergency Response and Crisis Management.Risk Modeling – in-depth instructions for students needing the statistical underpinnings in Risk Management.Global Standards and Best PracticesTwo real-world case studies are integrated throughout the text to give future managers experience in applying chapter principles to a service company and a manufacturer.Chapter objectives, discussion topics, review questions, numerous charts and graphs.Glossary and Index.Full bibliography at the end of each chapter.
Extensive, downloadable classroom-tested Instructor Resources are available for college courses and professional development training, including slides, syllabi, test bank, discussion questions, and case studies.
Endorsed by The Business Continuity Institute (BCI) and The Institute of Risk Management (IRM).
"It's difficult to write a book that serves both academia and practitioners, but this text provides a firm foundation for novices and a valuable reference for experienced professionals."--Security Management Magazine
"The authors...bring the subject to life with rich teaching and learning features, making it an essential read for students and practitioners alike." – Phil
Kurt J. Engemann, PhD, CBCP, is the Director of the Center for Business Continuity and Risk Management and Professor of Information Systems in the Hagan School of Business at Iona College. He is the editor-in-chief of the International Journal of Business Continuity and Risk Management
Douglas M. Henderson, FSA, CBCP, is President of Disaster Management, Inc., and has 20+ years of consulting experience in all areas of Business Continuity and Emergency Response Management. He is the author of Is Your Business Ready for the Next Disaster? and a number of templates.
“Hope for the best and prepare for the worst” sums up Blythe’s philosophy. This short book is the essence of the basic practical counseling that he would give if he were sitting next to you at your desk. To help you figure out what to do next, he offers real-world examples of what has worked – and not worked – in his 30+ years of experience with companies just like yours.
With Blythe’s advice, you can act fast to:Find out the accurate facts you need to strategize and implement a response. Compile a checklist of immediate action items. Create a crisis command center (CCC. Select the best people for your action team and determine action steps. . Understand how to make good decisions in a crisis or emergency. . Handle the human side of a traumatic incident. . Set priorities in multiple timeframes. . Establish a “new normal” as everyone phases back into productive work after the incident.
To help you take the actions that will make a difference, the book includes:Practical forms, checklists, cases studies, and real-life examples. “Quick Use Response Guide” at the end of each chapter – all four can form a handy pocket guide.
Good Profit: How Creating Value for Others Built One of the World’s Most Successful Companies is a nonfiction book that outlines the management strategy of Charles G. Koch, the chief executive officer (CEO) of Koch Industries, Inc. It builds on his 2007 book, The Science of Success: How Market-Based Management Built the World’s Largest Private Company, by including guidance on how to apply his management strategies, and answers questions about Koch Industries’s success and failures…
PLEASE NOTE: This is key takeaways and analysis of the book and NOT the original book.
Inside this Instaread of Good Profit:
· Overview of the book
· Important People
· Key Takeaways
· Analysis of Key Takeaways