CORPORATE CONFLICT MANAGEMENT: Concepts and Skills

EIRENE LEELA ROUT · NELSON OMIKO

авг. 2007 г. · PHI Learning Pvt. Ltd.

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The classic view on conflict has always been that conflict in any form is harmful and should be avoided at all cost. However, modern scholars and the corporate world at large are fast realizing that conflict is not as lethal as considered to be and if maintained within certain parameters, it can actually boost a company’s growth. This text tells exactly how and when a conflict can be translated into a successful process and when it should be checked before it spells trouble for the company. The book covers cases from all the essential areas of conflict and analytically discusses every aspect while striking a clear balance between theory, concept and application. This book is an attempt to expose readers to varied perspectives, to challenge their individual positions and ideologies, and to inspire, inform and train them in the field. The volume is designed for the postgraduate students of management as well as those pursuing similar professional courses. Besides, professionals and anyone keen on learning the various aspects of conflict and its management will find this book immensely useful. KEY FEATURES  Cartoons and illustrations throughout the text to make it an interesting read  Focus on both skill development and practical usage  Chapter summary and review questions at the end of each chapter for better conceptual understanding

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ROUT, EIRENE LEELA EIRENE LEELA ROUT (Ph.D.) is faculty, Management Studies at Birla Institute of Technology (BITS), Pilani. She has over ten years of teaching experience and has also conducted various management developments programme for corporate houses. Dr. Rout is a member of the National Academy of Psychology, India. OMIKO, NELSON NELSON OMIKO (Ph.D.) is General Manager, Amber Business Development Services, Oman. He has been in the industry for over 16 years and also had an eight-year stint as an academic.