Equality in Managing Service Delivery

Collier

Oct 1998 · McGraw-Hill Education (UK)

Ebook

162

Pages

About this ebook

This book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people. Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop and implement equalities policies which effect real change.

About the author

After an early career as a lecturer in philosophy, Rohan Collier spent several years as a local government politician working on women's issues. She worked as a women's adviser in the voluntary sector and then for the London Borough of Hounslow. She is currently Head of Equalities at the London Borough of Croydon, with responsibility for employment and service delivery.

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