关于此电子书
This popular book is designed to enable nursing and health care students to improve their communication and interpersonal skills. It provides an introduction to the theory that underpins communication studies and offers opportunities for students to reflect on their own practice. The book gives students helpful guidelines and tips, while emphasising that successful communication depends on the quality of the therapeutic relationship.
The new edition covers:
- Key concepts in communication;
- Self-awareness and understanding our impact on others;
- Transactional Analysis;
- Listening skills;
- Communication skills in practice;
- An extended case study that brings together the concepts and principles discussed throughout the book.
Communication and Interpersonal Skills uses activities, scenarios and case studies to support learning and to enable students to apply theory in their practice. It is ideal for students on nursing and health and social care courses who want to use their communication skills to improve the quality of care they offer to their patients and service users.
作者简介
Erica Pavord was a Lecturer in Child and Adolescent Mental Health at the University of Worcester and now works as a systemic counsellor with families in Monmouthshire. Before becoming a counsellor, she spent fifteen years as a secondary school teacher. She has a special interest in communication methods and teaches a range of therapeutic communication and counselling skills. Her research interests include understanding attachment narratives and narrative enquiry methods. She has co-written and contributed to a number of books on subjects such as communication skills and child and adolescent mental health.
Elaine Donnelly was a Senior Lecturer in Health, Social Care and Psychology at the University of Worcester, where she developed and taught modules of study across many courses on offer in the department at the time with a specific focus on mental health, psychology and communication and interpersonal skills. As a teacher she encouraged students to learn from their experiences and incorporated their feedback in teaching and learning activities. Student feedback and course requirements played an equal part in the development of her written texts which have been well received. Now happily retired, Elaine still maintains the belief that at the core of effective care lies good communication and interpersonal skills.
