Conflict Resolution

Daniel Dana‏

فروردین ۲۰۰۱ · McGraw Hill Professional

درباره این ای-کتاب

Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively communicating with employees, disciplining and even terminating employees, understanding and using organizational politics, and more.

درباره نویسنده

Daniel Dana Ph.D. (Overland Park, KS), is the founder of Mediation Training Institute International and an invited lecturer at universities and institutions worldwide. He is the author of Managing Differences.