Customer Service Course - Necessary Skills For Effective Customer Service

· Online Trainees
4.3
3 ግምገማዎች
ኢ-መጽሐፍ
75
ገጾች
ብቁ

ስለዚህ ኢ-መጽሐፍ

The main focus of this course is to provide the necessary skills for effective customer service.

The most important people in any successful organization are the staff. Without properly trained and motivated staff no company can provide an effective service to their customers.

Well trained staff have confidence and enjoy their work. They are more effective in what they do, and are more capable to meet customer requirements.

Training should be an ongoing process, and not just a once off event. It should become part of the company culture, and the accepted way of doing business.

Subjects covered in this course include

Effective Communication
Telephone Skills
Listening Skills
Dealing with Clients

The Main Purpose Of Staff Training

Effective Communication.
Listening Skills.
Customer Loyalty.

ደረጃዎች እና ግምገማዎች

4.3
3 ግምገማዎች

ስለደራሲው

Online Trainees produce manuals and courses on various subjects.

ለዚህ ኢ-መጽሐፍ ደረጃ ይስጡ

ምን እንደሚያስቡ ይንገሩን።

የንባብ መረጃ

ዘመናዊ ስልኮች እና ጡባዊዎች
የGoogle Play መጽሐፍት መተግበሪያውንAndroid እና iPad/iPhone ያውርዱ። ከእርስዎ መለያ ጋር በራስሰር ይመሳሰላል እና ባሉበት የትም ቦታ በመስመር ላይ እና ከመስመር ውጭ እንዲያነቡ ያስችልዎታል።
ላፕቶፖች እና ኮምፒውተሮች
የኮምፒውተርዎን ድር አሳሽ ተጠቅመው በGoogle Play ላይ የተገዙ ኦዲዮ መጽሐፍትን ማዳመጥ ይችላሉ።
ኢሪደሮች እና ሌሎች መሳሪያዎች
እንደ Kobo ኢ-አንባቢዎች ባሉ ኢ-ቀለም መሣሪያዎች ላይ ለማንበብ ፋይል አውርደው ወደ መሣሪያዎ ማስተላለፍ ይኖርብዎታል። ፋይሎቹን ወደሚደገፉ ኢ-አንባቢዎች ለማስተላለፍ ዝርዝር የእገዛ ማዕከል መመሪያዎቹን ይከተሉ።