Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits

· ·
· Routledge
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Ebook
152
Pages
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About this ebook

Get the competitive edge by effectively managing customer lifetime value

The customer lifetime value (CLV) concept is extensively changing the way today’s business is managed. A student or practitioner needs to understand CLV to best gain the competitive edge in business. Customer Lifetime Value: Reshaping the Way We Manage to Maxi

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5.0
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About the author

David Bejou, Timothy Keiningham, Lerzan Aksoy

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