О овој е-књизи
The chapters in this book address some of the more frequent and vexing problems and resulting negative emotions that can occur at work. Many of these chapters explore relatively under-researched topics, and thus the potential for their future impact on research is enormous. Many of these topics are under-researched despite the emotions they address having a major impact on people’s lives.
With an emphasis on negative emotions, coping strategies, emotional regulation, emotional labor, management and leadership, chapter authors detail a wide-ranging set of means to ameliorate negative emotions in organizational settings. These solutions, based on state-of the-art research, will be of immense help to workers and leaders as they face the challenges of the modern workplace. In addition, they should help guide human resource management training and development programs.
О аутору
Ronald H. Humphrey PhD is a Distinguished Professor of Leadership in the Lancaster University Management School (UK).
Neal M. Ashkanasy OAM, PhD is Professor of Management at the UQ Business School (The University of Queensland, Australia).
Ashlea C. Troth PhD, is Professor in Organizational Behaviour at the Business School in Griffith University, Australia.
