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End-User Computing: Concepts, Methodologies, Tools, and Applications compiles a vast collection of the most authoritative research in the development of computing applications and models by personnel other than IT departments and commercial vendors. With more than 200 chapters from nearly 400 of the world's leading experts on end-user computing this collection covers such topics as expert systems, quality assessment, user development, human factors, project teams, and user satisfaction.
A four-volume reference set that provides libraries with definitive studies covering all of the salient issues of the field, End-User Computing: Concepts, Methodologies, Tools, and Applications gives researchers, managers, and other professionals from a variety of fields the knowledge and tools they need to properly understand the role of end-user computing in the modern organization.
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Steve Clarke, Ph.D.received a BSc in Economics from The University of Kingston Upon Hull, an MBA from the University of Luton, and a PhD in human centred approaches to information systems development from Brunel University (UK). He is a professor of Information Systems in the University of Hull Business School (UK). He has extensive experience in management systems and information systems consultancy and research, focusing primarily on the identification and satisfaction of user needs and issues connected with knowledge management. His research interests include: social theory and information systems practice; strategic planning; and the impact of user involvement in the development of management systems. Professor Clarke is the co-editor of two books, Socio-Technical and Human Cognition Elements of Information Systems, 2003 published by Idea Group Publishing, and Beyond Knowledge Management, 2004 published by Idea Group Publishing. [Editor]
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