About this ebook
About the author
About the Editors:
Francesco Varanini spent three years as an anthropologist in Ecuador after obtaining his degree in sociology. Upon his return to Italy, he took a position with Mondadori, Italy's leading publisher, with responsibility for human resources development, organization services, and the full-text database of company products. He currently works as a teacher and senior consultant in strategic and organizational development, new media, and social skills for change management. His projects include the Corporate University of Mobile Telecommunications Operator Vodafone and the Virtual Campus for e-Learning of Banca Intesa/Banca Commerciale Italiana (Italy's leading banking group), Internal Portal of Autogrill Group. He also is member of faculty, head of e-business and information and communication technology area, director of e-business management master, and director of customer relationship management master for ISTUD-Istituto di Studi Direzionali (Italian Business School). He is also managing editor of Persone & Conoscenze, adjunct professor in knowledge management, Università Pisa, Corso di Laurea in Informatica Umanistica (digital humanities), and scientific director of Assoetica (www.assoetica.it).
Walter Ginevri, PMP, PgMP, has many years of experience as a senior consultant specializing in optimizing processes through the adoption of proven methodologies and tools. In this role, he collaborated with the most prestigious industrial groups and financial institutions providing advisory services within organizational turnaround programs. He has participated in European research projects (Esprit, Eureka), contributed articles to several journals and attended, as an invited speaker, international congresses about project and portfolio management. As founder and managing partner of PM for Complexity, he is a project advisor and ex
