How to Say It® at Work: Power Words, Phrases, and Communication Secrets for Getting Ahead, Second Edition
oct 2008 · Distribuido por Penguin
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A fully revised edition of the bestselling communication tool.
This revised edition includes new advice on the latest developments in the workplace since the book?s initial publication ten years ago.
Along with a new chapter on digital communication, each original chapter includes a discussion of topics such as diversity issues, team building, green business, and more. In addition, the revision includes a new chapter on the art of the effective argument, with a step-by step emphasis on building a persuasive case and acquiring the skills necessary for disagreeing without being disagreeable.
This revised edition includes new advice on the latest developments in the workplace since the book?s initial publication ten years ago.
Along with a new chapter on digital communication, each original chapter includes a discussion of topics such as diversity issues, team building, green business, and more. In addition, the revision includes a new chapter on the art of the effective argument, with a step-by step emphasis on building a persuasive case and acquiring the skills necessary for disagreeing without being disagreeable.
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Jack Griffin is the author of How to Say It at Work and How to Say It for First-Time Managers. He is a communications expert and consultant to small businesses, entrepreneurs, cultural institutions, and publishers.
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