Information Technology: Agriculture Needs to Strengthen Management Practices for Stabilizing and Modernizing Its Farm Program Delivery Systems

Linda D. Koontz

Sep. 2008 · DIANE Publishing

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The U.S. Dept. of Agriculture (USDA) has experienced significant problems with its IT systems that support the delivery of benefits programs to farmers. In Oct. 2006, these systems began experiencing considerable delays, and by Jan. 2007, the systems became inoperable for 1 month. In response to these issues, USDA developed a near-term stabilization plan and long-term plans to modernize their IT. This report determines: the extent to which USDA¿s stabilization plan addresses key mgmt. issues, incl. tracking reported problems, estab. performance metrics and goals, and defining roles and respon.; and the adequacy of USDA¿s assessment of existing product capabilities, as well as cost and schedule est. for its long-term modernization invest.