The New Public Service: Serving, Not Steering, Edition 4

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The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity.

The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years.

Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.

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About the author

Janet V. Denhardt is Chester A. Newland Professor of Public Administration and Director of the Price School Sacramento Center at the University of Southern California, USA.

Robert B. Denhardt

is Professor and Director of Leadership Programs in the Price School of Public Policy at the University of Southern California, USA.
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Additional Information

Publisher
Routledge
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Published on
Mar 12, 2015
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Pages
256
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ISBN
9781317486916
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Language
English
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Genres
Political Science / Public Affairs & Administration
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Content protection
This content is DRM protected.
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Read aloud
Available on Android devices
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Eligible for Family Library

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