The New Public Service: Serving, Not Steering, Edition 4

1
Free sample

The New Public Service: Serving, not Steering provides a framework for the many voices calling for the reaffirmation of democratic values, citizenship, and service in the public interest. It is organized around a set of seven core principles: (1) serve citizens, not customers; (2) seek the public interest; (3) value citizenship and public service above entrepreneurship; (4) think strategically, act democratically; (5) recognize that accountability isn’t simple; (6) serve, rather than steer; and (7) value people, not just productivity.

The New Public Service asks us to think carefully and critically about what public service is, why it is important, and what values ought to guide what we do and how we do it. It celebrates what is distinctive, important, and meaningful about public service and considers how we might better live up to those ideals and values. The revised fourth edition includes a new chapter that examines how the role and significance of these New Public Service values have expanded in practice and research over the past 15 years.

Although the debate about governance will surely continue for many years, this compact, clearly written volume both provides an important framework for a public service based on citizen discourse and the public interest and demonstrates how these values have been put into practice. It is essential reading fo students and serious practitioners in public administration and public policy.

Read more
Collapse

About the author

Janet V. Denhardt is Chester A. Newland Professor of Public Administration and Director of the Price School Sacramento Center at the University of Southern California, USA.

Robert B. Denhardt

is Professor and Director of Leadership Programs in the Price School of Public Policy at the University of Southern California, USA.
Read more
Collapse
5.0
1 total
Loading...

Additional Information

Publisher
Routledge
Read more
Collapse
Published on
Mar 12, 2015
Read more
Collapse
Pages
256
Read more
Collapse
ISBN
9781317486916
Read more
Collapse
Read more
Collapse
Read more
Collapse
Language
English
Read more
Collapse
Genres
Political Science / Public Affairs & Administration
Read more
Collapse
Content Protection
This content is DRM protected.
Read more
Collapse
Read Aloud
Available on Android devices
Read more
Collapse
Eligible for Family Library

Reading information

Smartphones and Tablets

Install the Google Play Books app for Android and iPad/iPhone. It syncs automatically with your account and allows you to read online or offline wherever you are.

Laptops and Computers

You can read books purchased on Google Play using your computer's web browser.

eReaders and other devices

To read on e-ink devices like the Sony eReader or Barnes & Noble Nook, you'll need to download a file and transfer it to your device. Please follow the detailed Help center instructions to transfer the files to supported eReaders.
Now in an extensively revised 9th edition, Introducing Public Administration provides students with the conceptual foundation they need, while introducing them to important trends in the discipline. Known for its lively and witty writing style, this beloved textbook examines the most important issues in the field of public administration through the use of examples from various disciplines and modern culture. This unique approach captivates students and encourages them to think critically about the nature of public administration today. Refreshed and revised throughout, the 9th edition contains a number of imporant updates: An examination of the effect of the Barack Obama administration on the discipline, especially economic and financial management and budgetary policy, allowing students to apply the theories and concepts in the text to recent US government practice.

An exploration of the 2008 economic meltdown and its consequences for the regulation of financial markets, cut-back management, and social equity, providing students with a critical look at the recent changes in the global economy.

All-new images, international examples, keynotes, and case studies have been incorporated to reflect the diversity of public servants throughout history. Case studies correspond to those in optional companion book Cases in Public Policy and Administration to offer clear discussion points and seamless learning with the two books side by side.

New sections on careers in public service, whistleblowing and public employee dissent, networks and collaboration across organizations, social innovation, managerialism and productivity improvement, Big Data and cloud computing, collaboration and civic engagement, and evidence-based policy and management.

Complete with a companion website containing instructor slides for each chapter, a chapter-by-chapter instructor's manual and sample syllabus, student learning objectives and self-test questions, Introducing Public Administration is the ideal introduction to the discipline for first year masters students, as well as for the growing number of undergraduate public administration courses and programs.

Public administration is a craft that demands real-world application of concepts and theories often learned in a classroom. Yet many students find it difficult to make the leap from theory to practice completely unaided. The Public Administration Workbook, 8e is specifically designed with the theoretically-grounded, practice-minded student in mind. It reviews scholarship in political science, law, industrial psychology, and the sociology of organizations and then allows students to see how these intellectual fields inform the analytical and managerial tasks that comprise public administration. Where standard public administration textbooks examine the nature of public agencies and explain how bureaucracies relate to other institutions, this workbook promotes a more effective way of learning—by doing—and more directly prepares those who will pursue careers in public agencies.

Each chapter begins with a discussion of relevant concepts and scholarship before moving into a hands-on exercise analyzing core analytical and management challenges. This edition includes an all-new exercise on contract negotiation, many international examples interwoven throughout the book, and a fully updated HRM section to reflect alternative ranking and compensation systems. Each chapter is further supported by a detailed Instructor’s Manual written by the author to guide instructors on solutions, explanations, and ideas for using or modifying the exercises to fit a variety of course needs, as well as downloadable datasets and exercises, providing students with a unique opportunity to apply and test classroom concepts outside of the job.

Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help you develop your leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide you with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs.

New to the Fifth Edition: Increased attention to issues related to nonprofit organizations helps you develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector. Broadened coverage of issues related to ethics and diversity offers you a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege. Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show you the value rationale for engagement and its practical effects. Revised and updated information on emerging technology illustrates to you how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations. New cases, examples, self-assessments, and exercises cover recent developments in research and practice to offer relevant ways for you to practice and improve your management skills.
©2020 GoogleSite Terms of ServicePrivacyDevelopersArtistsAbout Google|Location: United StatesLanguage: English (United States)
By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments Terms of Service and Privacy Notice.