Lessons Learned: Short Stories of Continuity and Resilience

Michele L. Turner

Mar 2021 · Michele L. Turner

About this ebook

Continuity and Resilience- two words that could track to the same destination albeit, varied in arrival time. According to Merriam-Webster, the definition for Continuity is: uninterrupted connection, succession, or union. Using this same resource, the definition for Resilience is: an ability to recover from or adjust easily to misfortune or change. While an uninterrupted life, free of misfortune may sound wonderful, it is in the challenge, in the change, that we learn the greatest lessons. This book has been written with 51 years of personal life experiences, and an overlay of close to 30 years of professional subject matter expertise in managing the continuance of business operations across the globe, come rain...or shine. Both aspects have resulted in significant lessons learned... stories of continuity and resilience.

About the author

Michele L. Turner, MBCP, FBCI, CISA, CRISC, GRCP, has roughly 30 years experience in the areas of Governance, Risk, and Compliance, with a Masters of Science degree in Business Continuity from Norwich University. She is the Head of Global Business Resiliency for Amazon. In this role, she has developed the framework and methodology for Business Continuity, providing Leadership for this team, Crisis Management and Resiliency Management (inclusive of Workplace Resiliency) within Amazons Corporate environment. Prior to this, she led Governance, Risk, Compliance and Business Continuity roles within Microsoft, initiating the Operational Risk Management vertical for this organization. Turner is an international speaker on the topic of Business Continuity, Risk Management, and related areas. She is a requested guest lecturer at the University of Washington, on such topics as Cyber Security and Operational Risk, and a Course Instructor and Board Director for Disaster Recovery Institute International (DRII). She provides input as a Director of Giving within that orgs Foundation focus, and is also a member of the Conference Boards' Business Continuity and Crisis Management Council.

Michele is a resident of Snohomish, Washington, and a very proud grandmother of two amazing grandsons