Negotiation Skills Training

Lisa J. Downs

2009年4月 · Association for Talent Development

关于此电子书

All too often, we view negotiation as an innate skill, something that we are either born with or without. But the truth is that we can learn and improve the art of negotiation, and almost anyone can benefit from formal training on the topic.

Negotiation Skills Training helps trainers focus on the needs of learners by providing a step-by-step process for negotiation, backed up with practical exercises and tools to help create a flexible, supportive learning environment. Handy icons make it easy to find specific types of tools and materials. The book also provides a complete array of planning guides and ready-to-use materials, including:

·         instruments for assessing needs and providing training

·         sample agendas for half- or full-day sessions

·         structured experiences and case studies for real-life analysis

·         online materials, including Word documents and PowerPoint slides, for additional support.

作者简介

 Lisa Downs, M.S. Ed., CPLP is the owner of DevelopmentWise Consulting in Redmond, WA, specializing in leadership coaching and consulting. Focusing on technical (STEM) professionals, she works with individuals and organizations to ensure they have the leadership and team performance solutions they need to be successful. Lisa's worked as a learning professional for EMC², The Boeing Company, PEMCO Mutual Insurance, T-Mobile USA, and spent 6 years in the accounting industry.

While a member of the Association for Talent Development (ATD) Board of Directors, Lisa served as the Chair of the National Advisors for Chapters Committee in 2013-2014. She is also a past Chair of the ATD Chapter Recognition Committee and a past President of the ATD Puget Sound Chapter. She is the author of three books in the ASTD Trainer’s WorkShop series: Listening Skills Training, Time Management Training, and Negotiation Skills Training.