Managing Distribution Channels

Alexander Chernev

Cerebellum Press

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Distribution channels deliver the company’s offerings to its target customers. Managing distribution channels involves designing and streamlining the process of delivering a company’s offering in a way that creates value for target customers, the company, and its collaborators. The key aspects of managing distribution channels are the focus of this note. The discussion of distribution management is complemented by an overview of the relevant distribution concepts and just-in-time distribution. This note is an excerpt (Chapter 16) from Strategic Marketing Management: Theory and Practice by Alexander Chernev (Cerebellum Press, 2019).