Everybody's Business: Engaging Your Total Enterprise to Boost Quality, Speed, Savings and Innovation
Oct 2012 · Greenleaf Book Group
Ebook
155
Pages
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Eligible
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About this ebook
Despite the statistics, any organization can be sustained. How? By imagining the smallest step with the biggest payoff, and then choosing that one step. This primer helps you imagine ways to free everybody in your organization to do just that, by making it everybody’s business to know and grow the enterprise.
Industrial and organizational psychologist Dr. Marta Wilson and her team of experts show how leaders in small businesses, large corporations, government agencies, and military organizations have found their best options by asking this recurring question: What is the smallest step with the biggest return? Wilson believes in the power of asking questions and listening—to customers, employees, suppliers, investors, influencers—as the best way to improve products or services. As the head of your organization, you must initiate dialogue to uncover ideas from each stakeholder’s unique vantage point. The short “Ask Yourself” section in each chapter will jump-start your application of the dialogue tools she provides.
Through stories and interviews, Everybody’s Business delivers a big idea to help you usher in maximum workplace productivity, efficiency, effectiveness, and responsiveness—all of which will result in long-term growth.
Industrial and organizational psychologist Dr. Marta Wilson and her team of experts show how leaders in small businesses, large corporations, government agencies, and military organizations have found their best options by asking this recurring question: What is the smallest step with the biggest return? Wilson believes in the power of asking questions and listening—to customers, employees, suppliers, investors, influencers—as the best way to improve products or services. As the head of your organization, you must initiate dialogue to uncover ideas from each stakeholder’s unique vantage point. The short “Ask Yourself” section in each chapter will jump-start your application of the dialogue tools she provides.
Through stories and interviews, Everybody’s Business delivers a big idea to help you usher in maximum workplace productivity, efficiency, effectiveness, and responsiveness—all of which will result in long-term growth.
About the author
Dr. Marta Wilson founded TSI and leads TSI’s dynamic group of PhDs and possibility thinkers whose expertise guides executives to achieve bold enterprise transformation goals. Dr. Wilson represents TSI in the industry and regional community as a thought leader and innovator in the field of organizational excellence. She holds a PhD in Industrial and Organizational Psychology from Virginia Tech specializing in leadership effectiveness. Dr. Wilson created and steers TSI's corporate social responsibility program, Feed to Lead, which nourishes the body, mind and spirit by supporting leadership potential in those who need a helping hand. A prolific writer, she has written leadership articles and books, including The Transformation Desktop Guide and Live A Difference. Most recently, Dr. Wilson wrote Leaders in Motion: Winning the Race for Organizational Health, Wealth and Creative Power.
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