Medicare: Callers Can Access 1-800-MEDICARE Services, But Responsibility Within CMS for Limited English Proficiency Plan Remains Unclear
lip 2009. · DIANE Publishing
E-knjiga
64
str.
O ovoj e-knjizi
The Centers for Medicare and Medicaid Services (CMS) is responsible for providing beneficiaries timely and accurate information about Medicare. Receiving nearly 30 million calls in 2007, 1-800-MEDICARE, operated by a contractor, is the most common way members of the public get program information. The help line provides services both to English-speaking and limited English proficiency (LEP) callers. This report describes: (1) the extent to which access performance standards and targets have been met by the current contractor; (2) the efforts by CMS to provide LEP callers access to help line services and wait times experienced by these callers; and (3) CMS's oversight of callers' access to 1-800-MEDICARE and the information's accuracy. Illus.
Ocijenite ovu e-knjigu
Recite nam što mislite.
Informacije o čitanju
Pametni telefoni i tableti
Instalirajte aplikaciju Google Play knjige za Android i iPad/iPhone. Automatski se sinkronizira s vašim računom i omogućuje vam da čitate online ili offline gdje god bili.
Prijenosna i stolna računala
Audioknjige kupljene na Google Playu možete slušati pomoću web-preglednika na računalu.
Elektronički čitači i ostali uređaji
Za čitanje na uređajima s elektroničkom tintom, kao što su Kobo e-čitači, trebate preuzeti datoteku i prenijeti je na svoj uređaj. Slijedite detaljne upute u centru za pomoć za prijenos datoteka na podržane e-čitače.
