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As the world adapts to technological innovations and pandemics, a career does not have the same meaning it had 10 years ago. This book is for those who have recognised the new normal and are working towards acquiring relevant skills. It will help you evaluate a new upcoming field at the intersection of design, business, and technology: Service Design. It is a career option that is very suitable for two kinds of people: one, who has a designer’s sensibility and the curiosity to understand business viability, and two, those from the business world who have recognised the value in adopting a designer’s mindset.-
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Juneza Niyazi is a practising service designer in India. She completed her Bachelor's degree in architecture from RV College of Architecture in Bangalore, India, in 2016. Being interested and curious about a range of subjects such as architecture, coding, systems development, art, and people, constantly led her to introspect and ask the question: "What more can I do as a designer."
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