Power Questions to Build Clients for Life: Nine Strategies for Success
O ovoj e-knjizi
The right question can shift a conversation from the analytical to the emotional, from the details to the big picture, and from the past to the future. The result? Deeper client knowledge, more intimate relationships, and a clear understanding of how you can add more value. Power Questions to Build Clients for Life shows how to use strategic questions to implement nine essential clients-for-life strategies. You’ll learn:
- How to select the right clients to begin with
- Growth strategies to broaden your relationships
- Techniques for building personal relationships with your clients
- Powerful questions to help you connect in the C-Suite
- Ten questions you must ask your clients every year in order to assess your relationship health
Power Questions to Build Clients for Life gives you both the strategies and the key questions to develop trusted partnerships with your most important clients.
O autoru
Andrew Sobel (Santa Fe, NM and New York, NY; www.andrewsobel.com) is the leading authority on client relationships and the skills and strategies required to earn enduring client loyalty. His books include the bestselling Power Questions (Wiley, with Jerold Panas), as well as the award-winning All for One (Wiley) and the bestselling Clients for Life. He has been featured in the Harvard Business Review, the New York Times, and USA Today. Andrew helps companies and individuals build their clients for life. Visit www.AndrewSobel.com.
