The book begins with a definition of consultation and community involvement and an explanation of their role within the development process, before going on to clarify the legal, ethical, practical and ideological concerns to be addressed by the consultation process. Consultation strategy is explored step by step, and social media and online consultation is explored in detail. This is the first comprehensive guide to modern public consultation within the UK development sector and will be essential reading for developers, students and planners.
Penny Norton is the founder and director of PR consultancy PNPR (www.pnprlimited.co.uk) and of ConsultOnline (www.consultonlinewebsites.com), a comprehensive online service designed specifically for use in consultations on planning applications. Penny has substantial experience in public relations and public affairs within property, construction and regeneration and has written extensively on the subjects of consultation and community relations.
Martin Hughes
is a former Labour councillor. He founded specialist community involvement consultancy Polity Communications in 2005 and since then has dealt with over 100 local authorities, gaining a wide breadth of experience in development and regeneration projects.