About this ebook
Nichols unpacks the critical soft skills necessary for exceptional leadership, addressing key issues that managers face at all levels of experience. From workplace culture and employee performance to external communications and public perception, Nichols lays the groundwork to help managers navigate roadblocks and, ultimately, achieve their organizational (and even personal) goals.
About the author
Nichols was born and raised in Chicopee, Massachusetts and holds degrees in engineering from Northeastern University and the University of Connecticut. He began his engineering career in his home state, and then moved to Washington state, where he began working in public service. His first such job was project engineer for the city of Olympia.
He’s held several management positions in communities of different sizes, including deputy city manager of Las Vegas, a number of roles in smaller Arizona communities and, most recently, county manager of Douglas County, Nevada. Before moving to Rifle, Nichols taught civil engineering at a university in Xiamen, China.
