SUMMARY - The Challenger Sale: How To Take Control Of The Customer Conversation By Matthew Dixon And Brent Adamson
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As you read this summary, you will discover how to stand out from the competition by learning to master the art of customer conversation. Matthew Dixon's new business approach shows you how to successfully sell your solution or product by understanding the major changes in the global economy and marketing during this time of economic crisis.
You will also learn : the characteristics of the "Challenger" compared to four other types of vendors; the art of a mastered and instructive conversation for the customer; how to adapt your sales message; how to dust off the role of the manager within the sales team.
Sales is a world in perpetual change: the way of approaching and selling to a future customer changes over time. The change that interests us here is the renewal of the sales relationship. The challenge is to change the customer's state of mind, to make him go in his direction and to bring him new solutions to his problems.
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