Volume Two, System-wide Activities, starts with a chapter on implementation competency, then follows with chapters on group-to-group conflict, goal alignment, process improvement, and project planning. Finally, the appendices contain the materials required for each activity.
Chris Crosby began his organization development career in 1993. He combines a business-results focus with group process to engage your employees and achieve greater results. His work spans public, private, and nonprofit industries across five continents.