Om denne e-bog
The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.
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Om forfatteren
Donna Flagg is a business consultant, andvisiting instructor and speaker at NYU and speaks at variousconferences conducted by The Business Leadership Networkand The Conference Board. She is a blogger onExpertBusinessSource.com for Reed Business Interactive andis frequently quoted in the press for her workplace expertise.
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