The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

AMACOM Div American Mgmt Assn
4
Free sample

Every business process in every organization can be improved—made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle. The Power of Business Process Improvement proves that even sweeping BPI initiatives don’t have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, author Susan Page shows how to: • Prioritize processes • Map processes • Estimate times and costs • Apply improvement techniques • Create internal controls • Develop metrics • Test new processes and rework them as necessary • Implement the changes • Gain recognition • And more A far cry from the complicated, theory-laden books on the market, the clear and practical approach in The Power of Business Process Improvement will leave colleagues energized, focused, and well-equipped to take their organization to the next level.
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About the author

SUSAN PAGE is a manager of HRIS for The Walt Disney Company. She is a sought-after consultant on business-process improvement and technology initiatives.

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Reviews

4.2
4 total
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Additional Information

Publisher
AMACOM Div American Mgmt Assn
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Published on
Feb 17, 2010
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Pages
288
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ISBN
9780814414798
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Language
English
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Genres
Business & Economics / Management
Business & Economics / Quality Control
Business & Economics / Total Quality Management
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Content Protection
This content is DRM protected.
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Available on Android devices
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Carol S. Dweck
Now updated with new research—the book that has changed millions of lives

After decades of research, world-renowned Stanford University psychologist Carol S. Dweck, Ph.D., discovered a simple but groundbreaking idea: the power of mindset. In this brilliant book, she shows how success in school, work, sports, the arts, and almost every area of human endeavor can be dramatically influenced by how we think about our talents and abilities. People with a fixed mindset—those who believe that abilities are fixed—are less likely to flourish than those with a growth mindset—those who believe that abilities can be developed. Mindset reveals how great parents, teachers, managers, and athletes can put this idea to use to foster outstanding accomplishment.

In this edition, Dweck offers new insights into her now famous and broadly embraced concept. She introduces a phenomenon she calls false growth mindset and guides people toward adopting a deeper, truer growth mindset. She also expands the mindset concept beyond the individual, applying it to the cultures of groups and organizations. With the right mindset, you can motivate those you lead, teach, and love—to transform their lives and your own.

Praise for Mindset

“A good book is one whose advice you believe. A great book is one whose advice you follow. This is a book that can change your life, as its ideas have changed mine.”—Robert J. Sternberg, co-author of Teaching for Wisdom, Intelligence, Creativity, and Success

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“One of the most influential books ever about motivation.”—Po Bronson, author of NurtureShock
 
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Seven women seek husbands to help them rebuild a Kansas town.

Meet seven of Turtle Springs, Kansas’, finest women who are determined to revive their small town after the War Between the States took most of its men. . .and didn’t return them. The ladies decide to advertise for husbands and devise a plan for weeding out the riff raff. But how can they make the best practical choices when their hearts cry out to be loved?

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When her father never returned from the war, Abigail Melton stepped into his role as town mayor. The town needs men, and she needs a husband—and she has a big idea how to find both—but her first duty is to hire a sheriff. And drifter Josiah Ingram will do just fine.

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Schoolmarm Roberta “Birdy” Green won’t marry any of the prospective grooms flocking to town. After losing her fiancé in the war, the only love her broken heart can bear is for her students. But then she takes on a new pupil—Drew Cooper, one of the gentlemen drawn to Kansas by the advertisement for grooms.

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Come What May by Patty Smith Hall
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Dime Novel Suitor by Carrie Fancett Pagels
Widow Caroline Kane is the proprietor of a restaurant and inn—and responsible for her five teenaged siblings. But she has no plans of finding a mail-order groom. Britisher Barden Granville IV is on a “cowboy holiday” when he finds himself flat broke in Kansas.  When he answers an old “help wanted” ad, Caroline misconstrues Barden is there as a potential husband. Will the beautiful and fiesty widow cause the new vicar to make Kansas his home?
 
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After years of writing abolitionist pamphlets and chronicling soldier life during the war, J.R. Lockhart is bored and jumps at the opportunity to investigate an advertisement for husbands for an article in Godey’s Lady’s Book. Jane Ransome would like to help the charming-but-oblivious-to-life-out-West man chronicle the courtships developing in town, but she has her own husband to find—one who will fit perfectly in her picket-fenced Kansas home.
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