The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations

Cary Cherniss · Daniel Goleman

Eph 2003 · Kuthengiswe ngu-John Wiley & Sons

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How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

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CARY CHERNISS is professor of applied psychology at Rutgers University. Cherniss is a specialist in emotional intelligence, work stress and burnout, management training and development, planned organizational change, and career development.

DANIEL GOLEMAN is the author of the New York Times best-seller Emotional Intelligence and Working with Emotional Intelligence.
Goleman and Cherniss cochair the Consortium for Research on Emotional Intelligence in Organizations at Rutgers.