The Improvisation Edge: Secrets to Building Trust and Radical Collaboration at Work

Karen Hough

Mac 2011 · Berrett-Koehler Publishers

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There are all kinds of books about building trust. But The Improvisation Edge is the only one that draws on the wisdom of those who are truly experts in the dynamics of trust-building: theatrical improvisers. Think about it: other than combat, no situation requires more extreme trust than improvisation. You have no script, costumes or set—nothing to depend on but your fellow improvisers. When you collaborate on such an intense level you intrinsically engender trust. Karen Hough describes four principles that will help leaders, managers, trainers, and front-line employees adopt the improviser’s mindset. You’ll learn techniques to create a positive environment, encourage fearless participation and selfless collaboration, play to your own and your colleagues’ strengths, and turn surprises, mistakes and disasters into opportunities for something new, unexpected and maybe better than you planned. The Improvisation Edge offers a fun, engaging and very hands-on way to build the kind of organizational trust and collaboration that makes breakthrough business results possible.

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Karen Hough is the founder and CEO of ImprovEdge, a company that creates learning experiences, training and consulting using improvisation to teach business skills. For many years a senior sales executive in the networking engineering industry, she has also been a professional improviser and actor for 20 years, including training at Chicago’s legendary Second City.