The Shift: How Seeing People as People Changes Everything

Kimberly White

jun 2018 · Berrett-Koehler Publishers

Información sobre este eBook

A Simple yet Profound Shift

Seeing people as people is an idea so simple you'll swear you've heard it a million times but so profound you'll never stop learning from it. Kimberly White discovered it in a chain of nursing homes whose leaders, nurses, and housekeepers saw their patients, not as tasks to be ticked off a to-do list, but as valuable human beings.
White helps you to this transformative shift with warm encouragement, insightful guidance, and powerfully moving, true accounts of extraordinary human goodness.

Acerca del autor

Kimberly White is a freelance writer who spent 12 years overpaying on Manhattan rent in order to take her five children to free museums, and recently relocated to a small farm town in Illinois to focus on writing. She is a certified Arbinger presenter and former research assistant to the founder, Terry Warner. Her 9 months of research for this book included dozens of hours working alongside nursing home employees in offices, vans, patient rooms, and kitchens.