His management tips and advice will show you:
• how to manage people: your staff, your colleagues, your customers and even your boss
• how to organise yourself and make the most effective use of your time
• how to focus on the vital 20% of your work that accounts for most of the results
• how to win the respect and trust of your team - and make it the best
• how to select the right person to join your team
• the art of effective delegation
• how to cope with change and see it not as a threat but as a great opportunity
Comes with useful worksheets - a complete guide for easy reference
Tony Rossiter is a successful management consultant and trainer for management and communication skills courses. He's also a freelance writer, with regular articles in a range of national magazines to his credit. Tony Rossiter lives in North Yorkshire, United Kingdom.