Total Quality Management (TQM): Principles, Methods, and Applications

· · ·
· CRC Press
4.0
2条评价
电子书
222
符合条件

关于此电子书

Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation.

This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM).

Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process.

A solutions manual and power point presentations slides are available for qualified adoptions.

评分和评价

4.0
2条评价

作者简介

Dr. Sunil Luthra is working in the Department of Mechanical Engineering at Government Polytechnic, Jhajjar, Haryana, India. He is also working as Honorary Research Fellow at Bradford School of Management, University of Bradford, Bradford, United Kingdom. He completed his PhD from National Institute of Technology, Kurukshetra, India. He has been associated with teaching for the last 18 years. In general, his research mainly focuses on developing and validating the different theories/frameworks/models in the area of sustainability in supply chains, circular economy, sustainable consumption and production, industry 4.0, cleaner production and energy systems in the context of emerging economies especially in Indian context. He has contributed over 180 research papers in international referred & national journals, and conferences at international and national level. He showed his research aptitude by publishing several research papers in high impact factors International Journals. He has an excellent research track record Around cumulative 300 research Impact Factor (IF) points; 62 SCI/SSCI/ESCI indexed publications; more than 20 3* CABS publications; received around 4000 citations and H-index- 32 on Google Scholar). He is as a Guest Editor of many reputed journals such Journal of Cleaner Production, Production Planning & Control, Resources Policy, Resources, Conservation and Recycling and Annals of Operations Research etc. He is reviewing papers for more 50 reputed journals. He is on editorial board of many reputed journals. He has published 05 books with reputed publishers such as CRC Press, Taylor & Francis Group, LLC and New Age International Publisher (P) Ltd. etc.

Dr. Dixit Garg is working as a Professor in the Mechanical Engineering Department at National Institute of Technology (Institute of National Importance as per Parliament Act), Kurukshetra, Haryana, India. He published more than 170 research papers to his credit, published in international and national journals. He acted as an editor/reviewer in international journals/conferences and short-term training programmed. He delivered many expert lecturers and participated in panel discussions. His specific areas of interest are operations and quality management, just-in-time, (JIT), production planning and control, manufacturing processes, supply chain management, educational planning, industrial engineering, productivity, entrepreneurship and green supply chain management, etc.

Dr. Ashish Agarwal has been working as Associate Professor Mechanical Engineering at School of Engineering & Technology Indira Gandhi National Open University New Delhi India since 1993. He has earned his PhD from IIT Delhi in the area of Supply Chain Management. His papers have been published in International and National Journals. He has published his research papers in European Journal of Operational Research, Industrial Marketing Management, Supply Chain Management: An International Journal, Work Study, International Journal of Management Science and Engineering Management, Journal of Manufacturing Technology Management, International Journal Intelligent Enterprise, Production & Manufacturing Research, International Journal of Advanced Operations Management, Competitiveness Review, International Journal of Productivity and Performance Management, Productivity, Industrial Engineering Journal and Global Journal of Enterprise Information System. He is reviewer in International and National Journals. He has supervised nine PhD students in the area of Operations Management. He is at present supervising five PhD students. He is life member of Indian Society for Technical Education and Indian Institutions of Industrial Engineering.

Dr Sachin Mangla Kumar is working as a Faculty of Knowledge Management and Business Decision Making, University of Plymouth, United Kingdom. Dr Sachin is working in the field of Green and Sustainable Supply Chain and Operations; Industry 4.0; Circular Economy; Decision Making and Modelling. He is committed to do and promote high quality research. He has published/presented several papers in repute international/national journals (International Journal of Production Economics; International Journal of Production Research; Production Planning and Control; Business Strategy and the Environment; Journal of Cleaner Production; Annals of Operations Research; Transportation Research Part – D; Transportation Research Part – E; Renewable and Sustainable Energy Reviews; Resource Conservation and Recycling; Information System Frontier; Management Decision; International Journal of Logistics Research and Applications; Benchmarking an International Journal; Industrial Data and Management System; International Journal of Quality and Reliability Management) and conferences (POMS, SOMS, IIIE, CILT - LRN, GLOGIFT). He has an h-index 28 and i10-index 55. He is involved in editing couple of Special issues as a Guest Editor in leading ABDC/ABD high ranked journals. Currently, he is also involved in several research projects on various issues and applications of Circular economy and Sustainability. Among them, he is responsible for knowledge based decision model in "Enhancing and implementing knowledge based ICT solutions within high risk and uncertain conditions for agriculture production systems (RUC-APS)", European Commission RISE scheme. Recently, he has also received a grant as a PI from British Council - Newton Fund Research Environment Links Turkey/UK - Circular and Industry 4.0 driven sustainable solutions for reducing food waste in supply chains in Turkey.

为此电子书评分

欢迎向我们提供反馈意见。

如何阅读

智能手机和平板电脑
只要安装 AndroidiPad/iPhone 版的 Google Play 图书应用,不仅应用内容会自动与您的账号同步,还能让您随时随地在线或离线阅览图书。
笔记本电脑和台式机
您可以使用计算机的网络浏览器聆听您在 Google Play 购买的有声读物。
电子阅读器和其他设备
如果要在 Kobo 电子阅读器等电子墨水屏设备上阅读,您需要下载一个文件,并将其传输到相应设备上。若要将文件传输到受支持的电子阅读器上,请按帮助中心内的详细说明操作。