In this new edition, the authors have added a chapter specifically on the latest technology, Application Solution Providers (ASP) that has revolutionized the way CMMS are used and the benefits they can offer to a business. This solution provides integrated software, hardware and networking technology along with Information Technology (IT) consulting services into an outsourced package. A new appendix on Key Performance Indicators has also been added.
William Cato is an independent maintenance consultant. He specializes in the selection, implementation, and start-up of computer-managed maintenance systems. Bill has more than eighteen years experience in assisting companies, both national and international, with this critical computer-based process.
Mr. Mobley is president and CEO of Integrated Systems Inc. of Knoxville, Tenn. He has written numerous publications on such topics as plant performance, maintenance engineering, maintenance management, and predictive maintenance. He is also a contributing editor for Plant Services magazine.